COVID-19 - Advice to Clients
Wicked Wheelchairs are continuously reviewing our internal procedures around risk management to ensure that we are able to provide continuity of essential Assistive Technology products and services to our clients as best we can during this time. Our priority is to ensure that we deliver our services in a controlled environment that is respectful for both our workers and our valued clients and stakeholders. We acknowledge that our clients rely heavily on our services and should our services be compromised this could pose a significant impact. In line with the latest information from the Australian Government, and the NDIS requirements for continuity of supports, we will continue business as usual while implementing some added precautionary measures.
Where possible we are replacing face-to-face appointments (especially with our high-risk clients) with alternative options. We will work with you to ensure we implement an approach that is suitable for all involved. Alternative options may include but is not limited to:
As you can appreciate, some of our services such as scripting custom wheelchairs are not able to be undertaken over the phone or via video consultation due to the level of complexity and customisation that is involved, as well as the need to trial equipment. Where we do conduct face-to-face appointments we will ensure that we respect appropriate distancing and limit physical contact to minimise risk. We will also follow strict hygiene processes:
Detailed information about COVID-19 can be found on the Australian Government’s Department of Health website:
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19#protect-yourself-and-others
Contact
If you have any questions please contact Jaime Thomson, General Manager on
07 55 000 882
jaime@wickedwheelchairs.com.au
Where possible we are replacing face-to-face appointments (especially with our high-risk clients) with alternative options. We will work with you to ensure we implement an approach that is suitable for all involved. Alternative options may include but is not limited to:
- Rescheduling your appointment to a mutually agreed later date
- Picking up / dropping off your equipment for repairs and maintenance that must be undertaken in our workshop
- Undertaking mobile repairs off-site using our equipped service vehicle
- Working with a third party nominated by you to conduct the exchange of equipment on your behalf
As you can appreciate, some of our services such as scripting custom wheelchairs are not able to be undertaken over the phone or via video consultation due to the level of complexity and customisation that is involved, as well as the need to trial equipment. Where we do conduct face-to-face appointments we will ensure that we respect appropriate distancing and limit physical contact to minimise risk. We will also follow strict hygiene processes:
- Wear latex gloves at all times during consultations
- Disinfect all equipment after each appointment
- For appointments at our workshop, disinfect all furniture, fittings and fixtures before and after each appointment
- Disinfect all vehicles (eg: door handles, steering wheels, parking brakes etc) after each off-site consultation
- Wash hands with soap and water as much as possible
- When coughing or sneezing, do it into a tissue or on your elbow
- Dispose of tissues immediately
- Use alcohol-based hand sanitiser
- Practice social distancing where possible
- Minimise physical contact (no hand shaking)
Detailed information about COVID-19 can be found on the Australian Government’s Department of Health website:
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19#protect-yourself-and-others
Contact
If you have any questions please contact Jaime Thomson, General Manager on
07 55 000 882
jaime@wickedwheelchairs.com.au
At Wicked Wheelchairs our service starts with you
- Your personality
- Your body - Your needs - Your goals - Your lifestyle The right chair can make all the difference in your life, in your independence and in your long-term health. Selecting the right chair can help you gain independence to reach your potential at home, in the community and the workplace. Wicked Wheelchairs is your leading sales & service centre for Assitive Technology and other adaptive equipment including rigid wheelchairs, folding wheelchairs and paediatric wheelchairs. Our chairs are custom built and fitted out with the best accessories such as wheelchair backrests & specialist wheelchair cushions to be as individual as you are and to service your everyday comfort & usability needs. |
Featured This Month - RGK Sub 4 Wheelchair

Less than 4 kg guaranteed*
Made from aerospace grade aluminium, the RGK Tiga Sub4 ultra-lightweight rigid wheelchair has been engineered with love, passion and sheer determination to provide the lightest made to measure wheelchair, with no compromises. We believe every gram makes a difference and every component down to washers and screws have been optimised to provide you with a guaranteed* sub 4 kg made to measure rigid wheelchair frame – welcome to the Sub4.
*Excluding wheels and cushion
Made from aerospace grade aluminium, the RGK Tiga Sub4 ultra-lightweight rigid wheelchair has been engineered with love, passion and sheer determination to provide the lightest made to measure wheelchair, with no compromises. We believe every gram makes a difference and every component down to washers and screws have been optimised to provide you with a guaranteed* sub 4 kg made to measure rigid wheelchair frame – welcome to the Sub4.
*Excluding wheels and cushion
If you're a bit adventurous, then you really should check out our Sports Wheelchairs and some really cool extreme wheelchair videos, just for a bit of fun.
Dion's Product of the Month - RGK Wheelchair with CX Carbon Fibre Seating System
Providing you with the tools to help you improve performance is something we are extremely passionate about and always strive to achieve, which is why the people at RGK have developed the Elite CX Basketball Wheelchair with a new carbon fibre seating system.
The Elite CX has a very specific seating system to help maximise the connection you have with your wheelchair. Having this connection is crucial because energy can be lost in a chair frame when it doesn’t support you correctly, affecting performance. The Elite CX shapes around the contours of your body which improves comfort and in turn improves responsiveness, providing a more even distribution of energy. |
Check out the Elite Carbon Fibre Wheelchair Video.
Finding your very own Wicked Wheelchair
Finding your own wheelchair and other adaptive equipment is a specialised process. Because each person is different, your chair needs to fit you and feel as though it becomes a part of you. That's why our team will work with you o find the chair that suits your everyday needs.
We have hand picked the best everyday wheelchairs available on the market. We've chosen these chairs based on the personal experience of our staff and clients and we tend to chase & stock the brands which our clients recommend. We've narrowed down our favourites and these are the ones we recommend to new & existing clients. Feel free to call or make an appointment to pop in and make your own selections, from your own experience. You know yourself the best, so you can mix & match the chairs & accessories and customise your own ride. |
Accessorise your Wicked Wheelchair
Once you have chosen your wheelchair you're going to want to make it even more personal. Because our staff have used wheelchairs for years, we've found and personally tested the best accessories and that's why we have the widest range of accessory choices.
Our accessories simply make life easier. There's some cool add-ons and gadgets here which you're going to love.
It's like all good things, once you've tried them you won't look back!
Our accessories simply make life easier. There's some cool add-ons and gadgets here which you're going to love.
It's like all good things, once you've tried them you won't look back!
Wicked Wheelchairs Recommended Brands
Wicked Wheelchairs are your perfect partners with...
Customised Wheelchairs.We will work together with you and your therapist to find exactly the look, function and feel for your next perfect wheelchair. The team at Wicked Wheelchairs will get your chair designed, manufactured and fitted out to your custom specifications.
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Awesome Accessories.Once you have your wheelchair sorted then you can customise your chair further with a large range of accessories and further customisations. We are able to send your accessories out via courier or give your chair a complete service and have it back to you ASAP.
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Dedicated Servicing.Our dedicated service department will keep your chair in tip top condition so that you're never caught out on your own. Not only will we advise you on the best gear for your chair but we can also fit, service and deliver your chair back to you in the shortest time possible.
Please note we do not hire wheelchairs. |
Visit Wicked WheelchairsAlthough Wicked Wheelchairs services thousands of individuals & organisations we are always here at HQ to catch up & chat with you about your individual needs. If you don't mind giving us a quick call we will make sure we can set some time aside for you.
Wicked Wheelchairs Unit 1/11 Gateway Court, Coomera, Gold Coast Qld 4209
ph 5500 0882 By Appointment Only |
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